Cookies

How we process personal information:

When you use our website we collect and process a number of different types of information including but not limited to when you access content, participate in contests/surveys, register as a user/subscriber of our newsletter, use services or make purchases through the website. If you give us your consent we typically collect and process the following information: A unique ID, technical information about your computer, tablet, mobile phone or other device, your IP address, geographical location and your interests otherwise known as the pages you click on. If you give us your consent to or enter the information yourself (typically in connection to purchasing) the following are also processed: Name, telephone number, email, address and payment information.

Security:

We have taken technical and organizational measures against your information being accidentally or illegally deleted, published, lost, degraded, shared with unauthorized parties, misused or otherwise processed in violation with the law.

Purpose:

The collected information is mainly used to identify you as a user and register your purchases and payments to provide the services you have requested for example when you subscribe to our newsletter or add an item to your basket. In addition we use the information to optimize our services and content, making our website meet our customers needs.

Email marketing:

If you choose to subscribe to our newsletter you agree to FLID using and processing your email address with the purpose of providing you with relevant newsletter content via mail. Your data will only be stored and used for this purpose, and will be deleted once it’s no longer needed. If at any time you wish to object, update or remove inaccurate or outdated information contact FLID directly at hello@flidtools.dk. We use Mailchimp as a third party email marketing collaborator and you can read more about their data processing activities here. Since their data processing has been drafted to meet the requirements of the GDPR they lawfully process data on the behalf of FLID.

Storage:

Your information will only be used for the purpose for which it was collected and it will be deleted when that purpose is fulfilled or when it’s no longer relevant. It will never be stored for longer than the period permitted by law. The period depends on the nature of the information and the reason behind storing it. Therefore it’s not possible to specify a general time frame for when information is deleted.

Disclosure of data:

Data about, including but not limited to, your use of the website, which ads you receive and possibly clicks, geographical location, gender and age segment are passed on to third parties to the extent that this information is known and is used to target advertising. 

In addition we use a number of third parties for storing and processing data. These third parties process our data solely on our behalf and are not allowed to use it for their own or other purposes.

Disclosure of personal information such as name and email will only ever happen if you give your full consent.

GDPR:

FLID comply with the General Data Protection Regulation (GDPR) introduced by the European Union to protect the fundamental rights of customers.

Any data and personal information given to FLID upon making and placing an order on our website will only be stored for the purpose of providing service, managing orders and delivering products and is available to the FLID team. 

Any payment information and personal data such as bank account numbers and credit card numbers are only processed by the payment gateway and will not be stored after payment is completed. FLID work with payment gateways that meet european policy requirements and accept payments through MobilePay and Nets, which means they will process your payment and data if you choose their channel. Read MobilePays policy and Nets’ policy for more information. All payment data is encrypted and can only be accessed by the payment gateway, which means the FLID team can’t access this type of data.

Insights & complaints:

You always have the right to be informed of and control what personal data we process about you. You can object to the use of it at any time and you can also revoke your consent for us to process information about you. If the information processed about you is incorrect you have the right to have it corrected or deleted. Inquiries about this can be made to hello@flidtools.dk. If you want to complain about our processing of your personal data you also have the opportunity to contact the Danish Data Protection Agency.

Our use of cookies:

A cookie is a small text file that’s stored on your computer, smartphone or other device for the purpose of collecting information, remembering your settings, performing statistics and targeting advertisements. A cookie is not a program and can’t contain a virus or any other malicious contents.

On www.flidtools.dk we utilize functional and technical cookies to gather information about the customers' usage of our service solely to customize and improve the overall user experience, our content and our offerings. Most of these cookies are necessary for our website to function as intended.

While you’re on our website we track the following data including, but not limited to, products viewed, shopping cart and location. If you choose to receive newsletters or other offerings we will also use your information to send you marketing messages. Click here if you want to know more about the different types of information that’s collected, what their purpose is and which third parties have access to it.

We will store this information for as long as needed for the purposes for which they are collected and used. A customer accepts our policy when using our website or buying our products and the given consent is applicable for the following domain:www.flidtools.dk

Consent, rejection or deleting cookies:

If you don’t want your information collected by FLID we advise you to delete your cookies and refrain from further use of the website. If you wish to change your original cookie settings and consent click here. Changing your consent won’t affect cookies saved in your browser up until the alteration so make sure to delete and block cookies directly in your browser. The procedure for deleting cookies depends on your browser. Click on your browser/unit for further information: Google Chrome, Internet Explorer, Safari, Microsoft Edge, Opera, Mozilla Firefox, Android, Apple.

On www.flidtools.dk we utilize functional and technical cookies to gather information about the customers' usage of our service solely to customize and improve the overall user experience, our content and our offerings. Most of these cookies are necessary for our website to function as intended.

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